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Useful Information

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Additional drivers must qualify with a valid driver's license in their own name. Additional charges may apply.

After Hour Returns are allowed between 0400 – 0600 ONLY! Customers will park the vehicle in the Return Center. Lock all doors, record the return date and time, mileage, and tank level on rental agreement jacket. Place keys and rental agreement in the drop box located in the front of the building where the courtesy bus stops. Remember to take your personal belongings with you. Location will e-mail copy of rental receipt. Customers who return after the rental location has closed are considered to still be in possession of the rental vehicle, and are therefore responsible for the vehicle until the rental location reopens and takes possession. Charges are final once the contract is closed the next morning.

Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS) are optional. Additional charges apply.

Vehicles rented in the United States may not be driven into Mexico without obtaining Mexico Insurance at the rental counter. Mexico Insurance provides a customer with liability and damage protection on the rental vehicle to be in compliance with Mexican law when visiting Mexico. No off-road driving is permitted.

Blue Chip Rewards service is available during the locations regular hours of operation. Blue Chip Members should proceed to the rental counter to retrieve their rental agreement and keys to the vehicle.

To qualify to rent a Thrifty vehicle, the renter must present at the time of rental a valid driver’s license and valid major credit card or debit card (see Debit Card Usage below) in the renter's own name with available credit and funds. Non-prepaid Debit cards issued under a VISA, MasterCard or Discover logo which draw funds directly from the cardholder’s account may be used at the outset of a rental when the following requirements are met: Vehicle class reserved is Compact through Full-size ONLY, present two (2) valid forms of identification; and proof of a return travel ticket to coincide with the rental (airline/train/cruise). Debit cards are NOT accepted at the outset of a rental to qualify on Premium vehicles and above, including Convertibles. At the time of rental, an authorized hold will be secured on your credit/debit card provided to cover the estimated rental charges and any additional charges that may be incurred. These funds will not be available for your use for the duration of the rental. We will place an authorization amount of $200 for a Major Credit Card and (effective April 1st) $500 for a Debit Check Card, plus the cost of the rental. The above incremental hold will not be applied to established Express members with a VISA card in their profile. In most cases, the location will perform a credit check for Debit Card customers to determine credit worthiness at the time of rental. The customer must meet the minimum criteria to rent using a Debit Card. In addition, the acceptance of debit, prepaid or store value cards is contingent upon the card having available funds to cover the estimated charges plus an authorization of up to $200.00 for a Major Credit Card and $500.00 for a Debit Card given conditions depending on location, length and date of rental that will be outlined at time of rental. If Thrifty cannot secure credit approval or funds for this amount and/or proper identification credentials are not supplied, Thrifty will decline your rental. Upon completion of rental, a different debit or credit card can be accepted for payment at the end of your rental. Cash rentals which require an up-front deposit of cash are accepted from customers who have obtained a Cash Deposit Identification (ID) Card. Applications for a Cash Deposit ID Card are available from Thrifty.com. Prepaid Debit cards or store value cards are accepted for payment at the end of your rental. Franchise locations may set their own requirements for debit card acceptance. Please contact location for more details.

At time of rental, customers paying with a credit card at ALL locations will have a hold of $200 for a Major Credit Card and (effective April 1st) $500 for a Debit Check Card, incidental amount added to their estimated total. These funds will not be available for their use. No incidental amount will be added for established Thrifty Blue Chip members with a VISA debit card in their profile.

When the renter chooses to receive Frequent Flyer miles, we will collect a Frequent Flyer surcharge, not to exceed $1.50 per day, at the time of rental to offset a portion of the annual cost of participation in the Frequent Flyer program.

Reservations will be honored for 6 hours after original scheduled pick up time unless the location is closed. Customers with reservations who experience weather or mechanical delays with airlines will be accommodated.

Non-Smoking Fleet

Shuttle Bus picks up outside the baggage claim area at the designated shuttle pick-up zone. Shuttle runs continuously, no need to call, however a courtesy phone is available in the baggage claim area. Approximately 5 minutes to vehicles.

Many roads throughout the United States are “all-electronic,” which means that there is not an option to pay for tolls with cash or credit/debit cards when utilizing these toll roads. As a convenience, Thrifty offers its customers an all-inclusive tolling product - PlatePass® - which is an optional product to pay for all electronic tolls that the customer encounters during his/her rental. If a customer declines the PlatePass® option, Thrifty will charge the customer the cash/highest undiscounted price for each electronic toll incurred plus a $15.00 administrative fee (FL and MA - $9.99 per occurrence) for each toll incurred (subject to a $90.00 cap for such toll-related administrative fees for the rental period) unless the customer makes some other arrangement to directly pay for the electronic tolls he/she incurs. These toll-related charges can be avoided by staying off toll roads, using a personal transponder – where permitted – or by making direct-pay arrangements with the toll authority – where allowed.

Customers who do not purchase our refueling option must refill the vehicle within a 10 mile radius of the rental return facility and present a fuel receipt to avoid refueling charges.

A valid driver's license in the customer's own name must be presented at the time of pick up. A mobile or digital driver’s license does not replace a valid physical driver’s license and Thrifty customers will still need to supply their hard copy license until further notice. The minimum age to rent a vehicle at most locations in the United States and Canada is 20 years of age. In Michigan, New York, and the province of Quebec, the minimum age to rent a vehicle is 18. Please see special Vehicle Requirements. Renters under 25 may be subject to an additional fee. International Renters must present a valid license from their country of residence. An International Driving Permit (IDP) is strongly recommended for a driver’s license that is in a language other than English. Renters with driver’s licenses issued outside of the United States must provide a valid passport. Learner Permits or Photocopies are NOT accepted.

Any changes to your reservation or rental may result in a change of rate or additional fees.